Privacy Policy

Effective Date: July 15, 2026
Last Updated: July 15, 2026

Dongguan Funle Technology Co., Ltd. (“FUNLE,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit funleglobal.com, submit a website inquiry, contact us by email, or communicate with us through third-party services such as WhatsApp.

Our website is primarily intended for business representatives and adults acting in a professional capacity. It is not intended for children.

Who We Are

The organisation responsible for the personal information described in this Privacy Policy is:

Dongguan Funle Technology Co., Ltd.
Registered in China

Website:
https://funleglobal.com/

Privacy contact email:
penny@funleglobal.com

You may use this email address to ask questions about this Privacy Policy or submit a request concerning your personal information.

Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

the FUNLE GLOBAL website;
the Get Samples & Quote form;
the General Contact form, where available;
direct email communications;
WhatsApp links and related communications;
website form submissions; and
technical information generated when the website or its forms are accessed and used.

This Privacy Policy does not apply to independent third-party websites or services that operate under their own privacy policies.

Information You Provide to Us

Get Samples & Quote Requests

When you submit a request for samples, pricing, or OEM/ODM support, we may collect information including:

inquiry type;
product category;
your name;
business email address;
company name;
country or region;
estimated quantity;
project description;
product, market, engineering, or customization requirements; and
other information you choose to include in your inquiry.

General Contact Requests

When the General Contact form is available and you use it, we may collect:

your name;
business email address;
company name, if provided;
inquiry topic; and
your message.

Email and WhatsApp Communications

When you contact us by email or through WhatsApp, we may receive:

your name and contact details;
your company or business information;
your message and communication history;
project, product, sample, or quotation information;
information made available through the relevant communication platform; and
any other information you choose to provide.

Please do not send passwords, payment-card details, government identification numbers, medical information, or other highly sensitive personal information through ordinary website forms, email, or WhatsApp unless it is specifically required and an appropriate method has been agreed in advance.

Technical Information Associated With Website Use

When you access the website or submit a form, our website, form, hosting, email, caching, or security systems may process technical information such as:

IP address;
source or referring page URL;
browser type;
device type;
operating-system or user-agent information;
form submission date and time;
website error or security information; and
information used to identify spam, abuse, or technical problems.

This information may be generated automatically as part of operating, maintaining, securing, and troubleshooting the website.

Information We Do Not Currently Collect Through Online Commerce

FUNLE currently uses WooCommerce as a product catalogue only.

The website does not currently provide or collect information through:

customer accounts;
a shopping cart;
online checkout;
website orders;
online payment processing;
payment-card collection;
billing-address collection; or
shipping-address collection through WooCommerce.

If online ordering, payment, customer-account, billing, or shipping functions are introduced in the future, this Privacy Policy will be reviewed and updated before or when those functions become available.

How We Use Personal Information

We may use personal information to:

receive and respond to business inquiries;
review requests for products, samples, quotations, or OEM/ODM support;
understand product, quantity, market, engineering, and customization requirements;
recommend suitable hardware, sample, or project directions;
prepare or discuss quotations;
communicate about specifications, samples, development, production, quality, packaging, or logistics;
follow up on an existing inquiry or business project;
provide requested information about our products and services;
manage business communications and project records;
operate, maintain, secure, and troubleshoot the website;
detect and prevent spam, abuse, fraud, security incidents, or technical errors;
establish, exercise, or defend legal claims; and
meet applicable legal, regulatory, accounting, or compliance requirements.

We do not automatically add website form submitters to a marketing mailing list.

Cookies and Similar Technologies

During our most recent technical review, we did not identify first-party cookies being set when loading the tested public Home page, Get Samples & Quote page, or General Contact form preview.

We also did not identify active website analytics, advertising-pixel, behavioural-tracking, or cross-site advertising tools in the reviewed website configuration.

The website may still use essential technical processes, server-side storage, caching functions, security controls, form-protection mechanisms, or technical logs required to operate and protect the website.

Third-party services may use their own cookies, device information, or similar technologies after you follow an external link or interact directly with their service. For example, WhatsApp operates independently under its own privacy terms.

If we introduce analytics, advertising, non-essential cookies, behavioural tracking, or similar technologies in the future, we will review this Privacy Policy and provide additional notices or choices where required by applicable law.

Legal Bases Where Applicable

Where applicable law requires us to identify a legal basis for processing personal information, we may rely on one or more of the following:

taking steps at your request before entering into a business relationship or agreement;
performing obligations connected with an existing business relationship;
our legitimate interests in responding to business inquiries, evaluating projects, maintaining business communications, operating our website, and protecting our systems;
compliance with legal or regulatory obligations;
establishing, exercising, or defending legal claims; and
consent, where consent is specifically requested or required.

The relevant legal basis may depend on your location, the nature of your inquiry, the information involved, and the purpose for which it is processed.

How We Share Personal Information

We do not sell or rent personal information.

We do not use information submitted through our inquiry forms for third-party behavioural advertising.

We may share the minimum information reasonably necessary with:

FUNLE personnel who need the information to respond to an inquiry or support a project;
sales, engineering, production, quality, packaging, or project-support personnel;
website-hosting, form-processing, email-delivery, caching, security, backup, and technical service providers;
manufacturing, component, testing, packaging, or supply-chain participants where necessary to evaluate or perform a project;
logistics or delivery providers when samples or goods need to be shipped;
legal, accounting, compliance, or other professional advisers;
government, regulatory, judicial, or law-enforcement authorities where disclosure is legally required; and
a successor organisation in connection with a merger, restructuring, acquisition, financing, or transfer of relevant business assets.

We aim to limit access and sharing to information that is reasonably necessary for the relevant business, technical, legal, or service purpose.

International Processing and Transfers

FUNLE is registered in China and communicates with customers and business contacts in multiple countries.

Personal information submitted through the website may therefore be processed in China and in other countries where our hosting, email, communication, technical, manufacturing, or logistics service providers operate.

Privacy and data-protection laws may differ between countries.

Where applicable law requires specific safeguards or procedures for an international transfer, we will assess and implement measures required for the relevant processing activity.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Our normal retention approach is:

test submissions, spam, and clearly invalid inquiries may be deleted within 90 days;
ordinary inquiries that do not develop into an active project may normally be retained for up to 24 months after the last meaningful contact;
information relating to an active project may be retained for the duration of that project;
necessary records relating to completed, cancelled, or discontinued projects may normally be retained for up to three years after the last meaningful project activity; and
information may be retained longer where required for legal, contractual, accounting, security, dispute-resolution, or regulatory purposes.

Information may remain temporarily in routine backup systems until the applicable backup is overwritten, replaced, or securely retired.

We may periodically review and delete information that is no longer reasonably required.

Data Security

We use reasonable administrative, technical, and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include:

limiting access to personnel who need the information;
account and access controls;
website, form, email, and hosting security measures;
spam and abuse protection;
software and plugin maintenance;
system monitoring and troubleshooting; and
backup or recovery procedures.

No website, email system, messaging platform, storage system, or electronic transmission method can be guaranteed to be completely secure.

You should avoid providing unnecessary sensitive information through ordinary website forms, email, or WhatsApp.

Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

request information about how your personal information is collected and used;
request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of certain information;
request restriction of certain processing;
object to certain processing;
request a portable copy of certain information;
withdraw consent where processing is based on consent; and
submit a complaint to an appropriate data-protection or regulatory authority.

These rights are not absolute. A request may be subject to identity verification, legal exceptions, record-retention requirements, the rights of other people, or other conditions under applicable law.

We will not discriminate against you for making a valid privacy request where applicable law prohibits such discrimination.

How to Submit a Privacy Request

To submit a privacy request, contact:

penny@funleglobal.com

Please use the email subject:

Privacy Request

Please include enough information for us to:

understand your request;
locate the relevant inquiry or communication; and
confirm that the request relates to you.

We may request reasonable additional information to verify your identity and protect personal information from unauthorised access or disclosure.

We will review and respond to requests in accordance with applicable legal requirements.

Children’s Privacy

This website is intended primarily for business representatives and adults acting in a professional capacity.

It is not directed to children under 18, and we do not knowingly request personal information from children through our business inquiry forms.

If you believe that a child has submitted personal information through the website, contact us at penny@funleglobal.com so that we can review the matter and take appropriate action.

Third-Party Links and Services

The website may contain links to independent third-party websites or services, including WhatsApp.

When you follow a third-party link or use a third-party service, that provider may collect and process information under its own terms and privacy policy.

FUNLE does not control the privacy, security, cookies, or information-handling practices of independent third-party services.

We encourage you to review the relevant privacy information before providing personal information to a third party.

Changes to This Privacy Policy

We may update this Privacy Policy when our:

website features change;
forms or collected information change;
service providers change;
use of cookies or analytics changes;
business processes change; or
legal or regulatory obligations change.

The updated version will be posted on this page with a revised “Last Updated” date.

Where appropriate, material changes may also be communicated through an additional website notice.

Contact Us

For questions, concerns, or privacy requests, contact:

Dongguan Funle Technology Co., Ltd.
Registered in China

Email:
penny@funleglobal.com